GET IN TOUCH

CONTACT OUR
SUPPORT TEAM

Have questions, need support, or want to share feedback? Our dedicated team is here to help you get the most out of FaceToss. Reach out to us through any of the channels below and we'll respond promptly.

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Contact Information

Multiple Ways to Reach Us

Our Address

Greater Noida, Uttar Pradesh, INDIA

We're located in the heart of India's tech corridor

Email Addresses

General Support: harsh@advuno.com

Technical Issues: anugrah@advuno.com

Business Inquiries: business@facetoss.com

Support Hours

Monday-Friday: 9 AM - 6 PM IST

Saturday: 10 AM - 2 PM IST

Emergency: 24/7 via email

Send Message

Get in Touch Directly

Send Us a Message

Support Categories

What Can We Help You With

Technical Support

Having trouble with the platform? Video not working? Our technical team can help resolve any issues you're experiencing with FaceToss.

Safety & Reporting

Need to report inappropriate behavior or content? Our safety team takes all reports seriously and responds quickly to maintain platform security.

Account Help

Need help with your account, profile settings, or privacy controls? We can guide you through all account-related questions and settings.

Feature Requests

Have an idea for a new feature? We love hearing from our community! Share your suggestions and help us improve FaceToss.

Business Inquiries

Interested in partnerships, integrations, or business opportunities? Contact our business development team for collaboration discussions.

General Feedback

Want to share your experience or general feedback about FaceToss? We value all user input and use it to continuously improve our platform.

Frequently Asked Questions

Quick Answers
How do I report inappropriate behavior?

Click the "Report" button during any video call or contact our safety team directly. All reports are reviewed within 24 hours.

Why isn't my video/audio working?

Check your browser permissions, ensure your camera/mic aren't being used by other apps, and try refreshing the page. Contact us if issues persist.

How can I delete my account?

Go to your profile settings and select "Delete Account" or contact our support team. Account deletion is permanent and cannot be undone.

What browsers are supported?

FaceToss works best on Chrome, Firefox, Safari, and Edge. We recommend using the latest version of any modern browser for optimal performance.

Response Times

How Quickly We Respond

< 1hr

Emergency Issues

Critical safety or security concerns

< 24hrs

General Support

Technical issues and account help

2-3 days

Feature Requests

New feature ideas and suggestions

1 week

Business Inquiries

Partnership and collaboration requests